AI Skin Chat

Introducing the world’s first expert-trained AI Skin Chat. Provide your customers with on-demand skincare support, 24/7.

Built from over 3 million data points, 70 years of clinical experience and almost half a decade of live customer conversations, this AI SkinChat is capable of providing personal skin support to each and every one of your customers.

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On-demand Support

Provide your customers with real time skincare support, 24 hours a day, 7 days a week, without the cost of a LiveChat team. Customers get the information they need, so you don’t lose sales  due to unanswered questions.

Expert Knowledge 

Our AI Skin Chat has been trained by a team of experts; dermatologists, aestheticians, formulation chemists and data scientists as well as almost half a decade of customer interactions and skin feedback. So you can be sure your customers are receiving reliable, informative answers to their every skincare question.

Increase Site Engagement

The current customer skincare purchasing journey is fragmented. Customers hop and flick from website to website before making a purchase. Our AI Skin Chat answers their questions without leaving your site, keeping customers engaged until purchase.

Customer Support, Reimagined

Think of our AI Skin Chat like a personal skin expert for each customer. Whether they want to know which moisturiser is best for them, learn how to introduce their new retinoid, or want a completely new routine, our AI Skin Chat can help.

Our proprietary AI Computer Vision technology allows customers to upload an image of their skin for a full analysis, or an image of their skincare routine to assess its suitability for their profile and suggests tweaks on how to optimise for best results. 

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FAQs

How does AI Skin Chat understand my product range?

As part of the onboarding process, Renude’s proprietary technology will be used to analyse each of your product's ingredient lists to understand the formulation properties - key ingredients, texture, who it is most suitable for. We will also use your product descriptions to ensure that the advice being provided is in line with the brands guidance. 

Can the Tone of Voice be customised?

Yes, your AI Skin Chat tool will be personalised to your brand, including Tone of Voice. We will ensure this is trained as part of the onboarding process so that the voice aligns with your brand.  

How easy is it to integrate into my website?

Integration is simple, we have both API and eCommerce plug-in options, depending on where your website is hosted and how much development resource you have in house. For the plu-in, we do most of the development work, so going live typically requires less than 2 hours of your team’s time.

How much does it cost?

We have flexible pricing options to suit your business model and stage. Please get in touch to request a bespoke quote based on your business needs.